Meeting point
Flights depart from the HeliDubai helipad inside Dubai Police Academy, Al Sufouh 1, opposite Mall of the Emirates. Check in at least 45 minutes before your flight. Bring photo ID. At the academy gate, staff will check you in and a short shuttle takes you to the helipad lounge.
When at the meeting point
Tell the taxi or rideshare driver “Dubai Police Academy helipad, Al Sufouh.” Stay reachable on the phone number in your Viator confirmation. Security at the gate is part of the process — allow the full 45 minutes.
Metro
Mall of the Emirates station (Red Line) is the nearest metro. From there it is a short taxi ride to the Police Academy entrance — do not leave the last connection to chance in the Dubai heat.
Taxi or rideshare
Ask for Dubai Police Academy, Al Sufouh 1, opposite Mall of the Emirates. From Downtown the ride is typically 15–25 minutes depending on Sheikh Zayed Road.
Car
Visitor parking at the academy is limited. Taxi or metro-plus-taxi is simpler than driving yourself.